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Marketer, advocate, and patient: Nancy M. Williams' uniquely integrated perspective is the foundation of her powerful and game-changing insights.
Creator of New Businesses

Nancy has created over $120M in new revenue in public and privately held companies. She is adept at breaking through conventional molds to create value. With hearing healthcare on the brink of change, Nancy is able to develop innovative solutions.

Patient Engagement Expert

Nancy has proven expertise in patient engagement. As Head of Member Engagement at HPOne, she created and implemented comprehensive member outreach services for Medicare Advantage plans to improve quality of healthcare and member experience. 

Consumer Marketing Executive

Nancy leverages her experience on three iconic consumer brands to enable hearing healthcare companies' transformation to a consumer focus. At Virgin Mobile, she ran e-commerce. At AT&T, she managed the personal 800 business. At Coca-Cola, she consulted on strategy to the fountain division. 

Hearing Health Advocate

Nancy is a prominent hearing health advocate and interacts with hundreds of advocates and people with hearing loss, from mild to profound, treated and untreated, every year. Nancy is passionate about helping companies to expand awareness of hearing loss and facilitate evaluation and treatment.

Hearing Health Board Member

Nancy served on the Board of the Hearing Health Foundation from 2012 through 2016. As head of the Marketing Committee, she directed an overhaul of branding, advertising, and the website, and expanded fundraising to the efficient online channel.

Hearing Health Speaker

Nancy delivers motivational keynotes and workshops to people with hearing loss and providers treating them. She has addressed thousands across the U.S. and Canada. Her online magazine Grand Piano Passion™ has visitors from all over the world. 

Hearing Loss Patient

A deeply personal understanding of living with hearing loss informs Nancy's strategic recommendations in hearing healthcare. Her hearing loss is moderate across the board, sloping to severe in the high frequencies. She has worn hearing aids since age 12. 


At Harvard Business School, Nancy sat in the front row so she could speech-read her classmates. She earned her MBA in 1992, graduating with distinction. She received her B.A. from Stanford University in Quantitative Economics, also with distinction.

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